Clb99 Terms & Conditions — Please Read Before Use

1 General Terms & Conditions

By accessing or using the clb99 platform, you are deemed to have fully read, understood, and agreed to these Terms & Conditions. These terms constitute a legally binding agreement between clb99 and each user.

Clb99 is open only to individuals aged 18 and above. Use of this platform by anyone under 18 is strictly prohibited. clb99 may request proof of age at any time and reserves the right to suspend accounts where proof cannot be provided.

Clb99 reserves the right to amend these Terms & Conditions at any time without notice. Continued use of the platform after updated terms are published will be considered acceptance of the revised terms.

2 Account Registration & Verification

When registering on clb99, you must provide accurate, complete, and up-to-date information. clb99 reserves the right to close accounts where false or misleading information is provided. Each individual may hold only one account — multiple accounts from the same device, IP address, or household are not permitted.

As part of KYC (Know Your Customer) verification, clb99 may request the following documents at any time:

• Copy of National ID (NID) or passport
• Recent utility bill or bank statement (for address verification)
• Proof of payment method (e.g., Mobile Banking / Nagad number verification)
• Selfie or video verification (if required)

Withdrawals may be held up if KYC verification is not completed. It is strongly advised to complete verification immediately after registration.

3 Deposit & Payment Policy

Clb99 currently supports deposits via Mobile Banking, Nagad, Rocket, and other mobile banking methods. A minimum deposit amount applies and is subject to change. Please visit the deposit page for the latest minimum amount.

• All deposits must be made from a payment method registered in your own name.
• Depositing through a third party is strictly prohibited and may result in account termination.
• Deposits typically take a few minutes to process. clb99 is not responsible for delays caused by your bank or payment provider.
• There are no hidden charges on deposits. However, any fees imposed by your payment provider are the user's responsibility.
• Once a deposit is completed, it cannot be refunded and can only be accessed through the standard withdrawal process.

4 Withdrawal Policy & Process

Your account must have completed KYC verification before you can withdraw from clb99. Withdrawal requests are typically processed within 30 minutes to 24 hours. Processing may take slightly longer on weekends or public holidays.

• Withdrawals can only be made to the same payment method used for the deposit.
• A minimum withdrawal amount applies. Check the withdrawal page for the latest figures.
• A withdrawal request cannot be cancelled once it is being processed.
• In cases of suspicious activity, clb99 may place a hold on withdrawals and request additional verification.
• Wagering requirements must be met before winnings from bonuses can be withdrawn.

5 Bonuses & Promotional Offers

All bonus offers on clb99 carry their own terms and conditions. Accepting a bonus means you agree to the specific terms attached to it. General bonus terms are listed below:

• Welcome Bonus: Available to new members only. Cannot be claimed more than once by the same person.
• Wagering Requirement: The wagering requirement for each bonus is clearly stated on the promotions page.
• Validity: If a bonus is not used within the specified time after being claimed, it will expire.
• Game Restrictions: Some bonuses can only be used on specific games, not all games.
• Max Bet: A maximum bet limit may apply when playing with bonus funds.
• Multiple Bonuses: Special rules may apply if more than one bonus is active at the same time.

Clb99 reserves the right to modify, suspend, or cancel any bonus program at any time. In the event of any dispute relating to bonuses, clb99's decision shall be final.

6 Gaming Rules

Each game on clb99 has its own rules, which can be viewed within the game itself. All game outcomes are determined by Random Number Generator (RNG) technology, which is regularly audited by third-party organizations to ensure every result is completely random and fair.

Live Casino games are played with real dealers. clb99 is not liable for losses resulting from connectivity issues, though compensation may be considered in the case of a verified technical fault.

• Intentionally disconnecting during a game is prohibited.
• Winnings resulting from software bugs or glitches may be voided.
• If you experience any issues during a game, please notify support immediately.
• The RTP (Return to Player) rate for all games is set according to the provider's specifications.

7 Prohibited Activities

The following activities are strictly prohibited on clb99 and will result in permanent account closure and possible forfeiture of funds:

• Multiple Accounts: Opening multiple accounts under the same name or from the same device or IP address.
• Bots or Automation: Using bots, scripts, or automated software to play games.
• Collusion: Colluding with other players to influence game outcomes.
• Bonus Abuse: Exploiting the bonus system to gain an unfair advantage.
• Money Laundering: Using clb99 for illegal financial transactions.
• Chargeback: Filing a chargeback with a payment provider without valid grounds.
• Hacking: Attempting to hack clb99's system or another user's account.

8 Responsible Gaming Policy

Clb99 is strongly committed to responsible gaming. We want every user to see gaming as a form of entertainment, not a source of addiction. The following tools are available on clb99:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Loss Limit: Automatically stop play once losses reach a set limit.
• Session Limit: Set a time limit for how long you play in a single session.
• Cooldown Period: Temporarily suspend your account for a set period of time.
• Self-Exclusion: Close your account for an extended break.

Learn more: Responsible Gaming Page।

9 Privacy & Data Protection

Clb99 treats the protection of your personal information as its highest priority. We use SSL encryption to secure all data transmissions. Your information is never sold to third parties.

Information we collect is used solely for account management, payment processing, KYC verification, and service improvement. For more details, please see our Privacy Policy Read.

10 Account Closure & Restrictions

Clb99 reserves the right to temporarily suspend or permanently close an account without prior notice for any of the following reasons:

• Any violation of these Terms & Conditions
• Fraudulent or Suspicious Activity
• Incomplete KYC Verification
• Providing false or misleading information
• Court orders or legal requirements
• At the user's own request

If an account is closed, any withdrawable balance (excluding bonuses) will be considered for return. However, if the closure is due to prohibited activities, the full balance may be forfeited.

11 Limitation of Liability

Clb99 accepts no liability for the following:

• Where gameplay is disrupted due to loss of internet connection
• Delays or failures caused by third-party payment providers
• If account credentials are compromised due to the user's own negligence
• In force majeure situations (natural disasters, government restrictions, etc.)
• Any financial loss or psychological harm arising from gaming

Under all circumstances, clb99's maximum liability is limited to the actual balance held in the user's account.

12 Changes to Terms

Clb99 reserves the right to modify these Terms & Conditions, in whole or in part, at any time. When changes are made, the "Last Updated" date at the top of the page will be revised. For significant changes, users will be notified by email or platform notification where possible.

If you continue using clb99 after updated terms are published, you will be considered to have accepted the new terms. We recommend checking this page regularly.

If you have any questions regarding these terms, please contact our support team.